Our Response to the COVID-19 Virus Situation
To All Customers,
We hope you and your family continue to be safe and well.
Our sales and customer service teams are available online and over the phone to help you to choose and buy a car, they can arrange home delivery or organise an on-site contactless click and collect appointment. As part of CarSupermarket.com we are able to arrange a contactless click and collect appointment at one of twelve locations across the UK. A list of locations can be found here.
The InterestFree4Cars team will be able to answer any questions you may have. They can be contacted during the hours of 9am-6pm Monday to Friday, 8.30am-5.30pm Saturday and 10.30am-4.30pm Sunday on 01482 606767 or via email [email protected].
Click & Collect
We are offering a safe and contactless appointment based vehicle collection service across all our branches:
• All paperwork and payments will be completed remotely prior to vehicle collection
• You will be given an allocated time for collection.
• The vehicle will be thoroughly cleaned and fully sanitised prior to collection.
• Our teams will follow social distancing measures whilst wearing the required protective equipment
• An allocated collection slot, date and time will be confirmed via text message.
For further information, please see both ‘Our latest COVID- 19 Health & Safety Info’ and ‘Public Health England Guidance COVID-19 Health & safety Info’ links in the More Information section below.
Home Delivery
We have made several changes to our Home Delivery service, ensuring we have consistently followed the latest Public Health England guidance related to the delivery of cars. These include:
• All paperwork and payments will be completed remotely prior to delivery
• As part of the pre-delivery valet the vehicle will be fully sanitised
• Our drivers will wear protective equipment at all times during the delivery of your vehicle
• The car will be disinfected prior to hand over at the point of delivery
For further information, please see both ‘Our latest COVID- 19 Health & Safety Info’ and ‘Public Health England Guidance COVID-19 Health & safety Info’ links in the More Information section below.
Vehicle Preparation
Our vehicle preparation processes have been further enhanced to ensure that each vehicle is prepared in a safe way, adhering to all ‘Public Health England’ guidance standards:
• Protective equipment will be worn when required by each of our preparation teams.
• All touchable surfaces will be wiped/sprayed using the correct anti-bacterial disinfectant products after every stage of the preparation process, followed by a comprehensive final valet including sanitisation of the vehicle
• Every sold vehicle will under-go a final quality control preparation check, prior to handover or delivery to the end user.
For further information, please see both ‘Our latest COVID- 19 Health & Safety Info’ and ‘Public Health England Guidance COVID-19 Health & safety Info’ links in the More Information section below.
We’d ask everyone to be patient at this time,
Stay Safe
The InterestFree4Cars Team